Residents & Owners | Union Green

Residents Portal

Our Active Hub Residents Portal provides tools and info for residents including - book your move in/out, book loading zones or lift, log issues, find BC rules, manage keys/access, supplier directory and more.

It's available to all owners and renters to make life easier!!

Try the
Active Hub App

For a better experience of the Residents Portal on mobile devices try downloading the Active Hub App

Reporting Issues

Use the Maintenance Request option in the Active Hub App to report any issues promptly and add a photo. Whether it’s a car parking, maintenance, noise, damage cleaning or any issue please report it immediately. It’s really easy and helps building management stay on top of issues.

Report an Issue

Essential Info

For everything you need to know about living at Union Green; including:

Security
Deliveries (incl mailroom access code)
Rubbish Collection
Bike Cage
Booking Amenities
Power & Water
Regular Maintenance (e.g. window washing & weeding)
The people that manage Union Green

Residents page Essential Info image.avif

About your unit

What are all the fittings, appliances, and finishes? How do key systems work?

Fitting, Finishes & Appliances (incl user manuals)
Blinds, Outdoor Furniture & Washing
Air Circulation
Internet connection box
Fire Alarm Silence Button
Renovations

Body Corporate Rules

A full set of rules can be found in the Residents Portal in the Documents section.

View BC Rules

Can I have a pet?

Yes pets are welcome at Union Green. Just fill out a this Pet Application.

Apply Online

Residents page - can I have a pet image.avif

Adding a heat pump

Yes you can add a heat pump. To maintain the integrity and quality of the building and to effectively manage installation, repair and warranty we have a process and preferred supplier/s.

If you want to add a heat pump please complete this application.

Apply Online

Buying hallway-ends

If you have a corner unit in The Rise you may have the option to purchase the hallway in front of your unit to integrate into your apartment.

This is still under consultation with the Committee but it is intended that Sale proceeds will be used in fund other common area improvement projects.

If you are interested please let us know:

Express interest

Body Corporate Managers

Strata Title Admin are our BC Managers. They help the BC Committee made up of owners keep Union Green running smoothly, including running Committee Meetings, Annual General Meetings and managing our finances.

You can access Meeting Minutes, Financial Statements and other information via their portal.

Strata portal

Building Manager

Our experienced building management team are here for any urgent matters. The Residents App should be the first method of logging issues as they can be more easily tracked and managed.

Dean